Returns

You may return an item within 7 days without any reason or justification, or if it is damaged.

Once your (damaged) product return is received and inspected, we will notify you if your return is accepted or declined. 
Items must be unused, in their original condition with tags attached.

To start a return, you can contact us at hello@natureismetal.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The buyer has to bear the shipping costs for non-damaged returns. 

Shipping Fees

Shipping fees are displayed at checkout and are non-refundable. 
We are not responsible for any lost, stolen, or damaged shipments. You have the option to purchase additional route package protection at checkout.

International Customs & Duties

Every order gets shipped from the USA. We offer fast & easy shipping to most countries around the globe and already calculate customs or import duties for selected regions at checkout. However, not for every geography! If no such charge is displayed at checkout, we do not offer this option for your country and additional costs may occur!